Terms and Conditions


When you place an order, you will receive an email acknowledgement. We will approve your order once payment has been accepted.

Once the order has been approved and if the item is in stock, you will no longer be able to amend it.

All orders are subject to availability and confirmation of the order price.

On occasions we may need to refuse or cancel your order if there is an anomality, if you believe this has been done incorrectly then please contact our customer service team and they will be happy to assist.

Please note:

To enable you to shop with Orvato Healthcare, you will need to:

  • Be at least 16 years of age;
  • Be legally capable of entering into binding contracts;
  • Have an accepted method of payment;
  • Be an authorised person to use the method of payment.

Legal Information:

We are ORVATO Limited (company number 11354494, we are a company registered in England and Wales. Our Head Office address is: Parkfield House, 96 London Road, Sevenoaks, Kent TN13 1BA.

When you place an order on our website (orvatohealthcare.com), all these terms and conditions apply.

Please note, ORVATO Ltd keeps the right to amend, remove or vary the service and/or part of our website


Delivery, Product Descriptions and Prices:

Our prices are correct as per our website currently, however there is always a possibility that an item may be incorrectly priced/described from time to time, therefore once this has been noted, ORVATO Ltd will contact you directly to give you the option to reconfirm or cancel your order.

All prices include VAT where applicable.

All deliveries under £100 +VAT are subject to £6.50 delivery surcharge.

Once an order has been placed, expect 2-3 working days for delivery. If you have any queries regarding your order and delivery, please contact ORVATO on 01732 454 261 or email us at sales@orvatohealthcare.com and we will be happy to assist.


Statutory Rights:

Your statutory rights are unaffected by anything appearing in these terms and conditions.